Microsoft Dynamics GP
Dynamics GP Field Service Management
Manage complex field service operations with higher levels of profitability and customer satisfaction. MIG is one of the premier implementers of Field Service Management software in the NY metro area offering both Microsoft Dynamics Great Plains (GP) Field Service and Wennsoft Field Service with tight integration into Great Plains (GP). Either of these systems integrate essential accounting, distribution, and service processes to increase technician productivity, reduce overhead, and open up new revenue opportunities while focusing on what’s important — your customer.
We are able to offer the following modules to streamline your field service operation:
• Service Call Management
• Contract Administration
• Returns Management (RMAs)
• Preventative Maintenance
• Depot Management
• eService Calls