| CRM / Sales Force
Automation
MIG & Co. offers the most advanced Customer Relationship Management
(CRM) system to our clients through Microsoft CRM. Whether as a
stand alone application or fully integrated into the back-office
accounting, warehousing, and distribution systems, Microsoft CRM
can make a significant impact on the bottom line. With one of the
fastest Returns on Investment (ROI), CRM will make a sales team,
customer service team, and/or call center work like a well oiled
machine.
Microsoft CRM integrates
with Microsoft Office, Microsoft Dynamics Business Solutions for Financial
Management, and other business systems to give employees a complete
view of customer information. The ease of integration with Microsoft
Office is of particular value—enabling staff to access Microsoft
CRM information from Microsoft Office Outlook and work online or
offline with access to sales functionality.
MIG has the necessary implementation experience to make CRM work
for you and your company, getting up and running in no time. Paying
particular attention to workflow and business process mapping, the
MIG consultants will set up your new CRM system, integrate the system
with other off-the-shelf or proprietary in-house applications, and
train your users to fully utilize the system and gain access to
real-time business-critical data.
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