Microsoft Dynamics CRM

Familiar. Intelligent. Connected.

Microsoft Dynamics CRM 2011 is an easy-to-use sales force automation and relationship-management system that improves the productivity of sales, service, and marketing professionals. It also delivers valuable insights for organizations of all sizes—via the cloud or on premises.

Organizations all over the world have used Microsoft Dynamics CRM to:
• Boost revenues by improving sales efficiency and effectiveness.
• Increase customer satisfaction while driving down service-related expenses.
• Improve business relationships by quickly developing and deploying custom industry and line-of-business applications.
• Lower IT costs and risks by choosing online or on-premises deployment, or the best mix of both.
 
Read more about CRM for:
• Marketing Automation
• Customer Service
• Sales Force Automation
 
    Imagine Getting More Done

    Optimizing Productivity

    View CRM Whitepaper

    CRM Optimizing Business ProductivityBusiness growth, cost optimization, customer relationships—these are among CEOs’ top priorities this year, according to a recent survey of 704 CEOs conducted by The Conference Board. Addressing all three is no easy feat.

  • EMSI CRM Case Study

    View EMSI Case Study

    In contrast to other solutions, Microsoft Dynamics CRM offered the right mix of robust features, technical flexibility, and ease of use. EMSI decided to implement Microsoft Dynamics CRM Online in the insurance-related sales unit with help from a Microsoft Gold Certified Partner.