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Field Service Management in Microsoft Dynamics GP: Contract Administration

August 19, 2014 9:14 am Published by

The Contract Administration module is one of four field service management modules that come with the Extended Pack edition of Microsoft Dynamics GP. The Contract Administration module enables you to maintain an unlimited number of contracts with customers, each providing varying terms and services. The module offers flexible functionality for contracts, including price books, profitability against service calls, and revenue recognition through five different methods.

You can use the Contract Administration module to enter, set up, and maintain your quote and contract documents. If this module is integrated with the Service Call Management module, the actual contract costs are updated from service calls, and contract terms update service calls. If it is integrated with the Sales Order Processing module, contract billing results in the creation of customer invoices. The Contract Administration module will also send transactions to the general ledger for revenue recognition purposes.

When you set up the Contract Administration module, you can customize it to suit the specific needs of your business. Set up and customize contract types, and specify default entries that are displayed when you enter transactions, in addition to other options such as the level of document security, item extensions, customer extensions, warranties, and equipment maintenance cards.

Use the Contract Entry/Update window to create quotes, contracts, and contract templates. The window is like an actual contract document, with header and line item detail information. You can eliminate duplicate entry of similar documents by transferring one type of document to another and from one customer to another customer.

About MIG & Co.

MIG & Co. is a professional consulting firm that specializes in the implementation of business management software solutions, including Microsoft Dynamics GP, SL, and CRM. We automate business processes to ensure that our customers work efficiently. MIG is a Microsoft Dynamics Gold Certified Partner.

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