Customer Relationship Management Software
What is CRM Software?
CRM is short for customer relationship management. CRM software is used to organize, automate, and synchronize sales, marketing, customer service, and technical support.
Customers are the lifeblood of a successful business. CRM software gives your marketing, sales, and customer service teams the tools they need to bring in new customers and to maintain a great relationship with existing customers, and to do so with maximum efficiency.
CRM software can track and measure customer responses to marketing campaigns across multiple channels, such as email, social media, telephone, and direct mail. CRM software can be used to manage customer requests, such as directing customer calls to agents for a call center. And CRM software enables automation of a great many tasks related to sales, marketing, and customer service.
MIG & Co. implements and customizes your CRM software so that it is precisely tailored to your organization's specific needs. CRM tools are also tailored by role for specific users, simplifying its use and decreasing training time. Get a comprehensive view of customer data, from the start of the relationship to purchases to any services rendered thereafter.
Whether you are looking for on-premise or cloud CRM software, or you are not sure which route is best for your organization, we will help you find the best CRM option for your organization's specific needs.