The new features and enhancements that were delivered with Microsoft Dynamics CRM 2016 have been so impactful and numerous that we are still going over all of them! By the time we’re done going over everything new, it might be time for the next release! Today we’re going to shift our focus specifically to Microsoft Dynamics CRM Online.
Microsoft Dynamics CRM Online is a world class, global SaaS (software as a service) solution delivered and managed, of course, by Microsoft. In order to meet the business requirements of their customers around the globe, Microsoft continually makes big investments in their core service infrastructure and platform. These investments often focus on security, compliance, performance, management, and global expansion.
Microsoft Dynamics CRM Online now offers the ability to encrypt the full customer database leveraging SQL Transparent Data Encryption (TDE) to perform real-time I/Q encryption and decryption of the data and log files to provide data encryption at-rest. With this approach, customers can seamlessly protect the database without affecting any of the core abilities of CRM Online. Microsoft manages the keys and handles the management of encryption. This is available on demand.
In addition to encryption at rest, customers had been asking for the ability to have control over the encryption keys that are used for encrypting the database, and Microsoft has delivered. This provides great control to customers, as it enables them to change keys or revoke access on demand in a completely self-service manner. In this model, a customer can generate a key for encryption and upload it to a vault that that customer controls. Microsoft Dynamics CRM Online then uses this key to encrypt the data for that specific customer.