Having your business software solutions working together helps your employees share and find data increasing their productivity. Well now there is a way to connect Microsoft Dynamics CRM and your Microsoft Dynamics ERP Solution, whether it is Dynamics AX Axapta, Dynamics GP Great Plains, or Dynamics NAV Navision.
The connector is a free tool that will integrate your systems allowing you to move pricing information along with customer information between your two solutions. Not only is the connector free, but it is extremely easy to customize based on how you do business.
Your employees will be able to improve customer satisfaction by having all information at their fingertips. The customer will no longer be transferred from one customer representative to another in order to find out the progress of their order.
Sales employees can improve their sales by having an accurate count of the various products available and increase demand for those that have been sitting in inventory. On the other hand, if your warehouse needs more supply, they will be able to see how many orders have been placed. This will allow them to predict the demand and be prepared for any customer’s future orders.
In short, the Dynamics ERP and CRM Connector:
- Is easy to install, use, and customize.
- Increases sales, service, and customer satisfaction.
- Supports your unique business processes.
- Helps you realize more from your ERP and CRM systems.
Want more information about the Microsoft Dynamics ERP & Microsoft Dynamics CRM connector? Check out our webinar on Integrating your Dynamics ERP & Dynamics CRM.