Last month Microsoft announced the start of the Microsoft Dynamics CRM Spring 2016 Wave phased roll-out. The 2016 update 1 for Microsoft Dynamics CRM introduces new project service capabilities that constitute an end-to-end solution that empowers organizations to deliver professional engagements on time and within budget.
These project service capabilities will enable you to easily do all of the following:
- Estimate, quote, and contract work
- Plan and assign resources
- Enable team collaboration
- Capture time, expense, and progress data for real-time insights and accurate invoicing
You can be more efficient with Microsoft Dynamics CRM’s project-based contracts. These project contracts relate quotes and orders to project plans, financial estimates, labor pricing, and billing arrangements such as time and materials or fixed price. A contract highlights key metrics for ease of viewing, including profitability and feasibility.
Visual project planning and estimation includes predecessors, automatic task scheduling, and views of sales and cost information for time and expenses. You can use the resulting plan in quotes and project contracts.
Resource management is easier. Resource information includes the skills and proficiencies of your workforce. You can view and filter resources based on skills and availability, enabling you to assign the right people to the right projects. You can also track resource utilization and forecasting metrics.
Team members can use the web or mobile apps to record time and expenses for multiple projects. Managers can easily approve new entries while understanding the financial implications of the newly-approved items.
Project invoices reflect the terms of the contract and the approved work and expenses. The financial impact of project work, including costs, unbilled revenue, and invoices, is recorded for use in analytics and integration into financial systems.